Sydney Outsourced IT Services Blog
You Never Have to Fear Switching IT Providers!
Dealing with an IT Provider That Doesn’t Go Above and Beyond? There’s No Need to Fear… Switching IT Providers is Simple!
In today’s modern business environment, your IT provider is an integral part of your company – they need to be going above and beyond to do more than simply fixing broken equipment and installing new hardware, they need to be there when you need them most – and they need to find new ways to enhance efficiency. Above all, they need to look out for your best interest and make you operate more profitably than ever before.
Don’t Settle for an IT Provider That Doesn’t Excel… Switch to Sydney Technology Solutions and Experience the Best of the Best!
Whether your IT provider hides behind confusing technical jargon or doesn’t offer timely resolution to issues when they occur, switching IT providers can be simple, as long as you make sure you’re looking for an IT provider that:
Has experience helping other clients switch providers: Make sure the IT provider is able to demonstrate experience helping other clients switch providers. If possible, ask if you’re able to:
- View testimonials from clients they’ve helped switch providers
- Speak with clients they’ve helped switch providers
Takes the time needed to properly plan the process: An IT provider should work with you to address any and all concerns you have about switching providers. They should also have procedures and processes in place to make the switch seamless – ensuring:
- All documentation is acquired – such as a list of account logins and passwords, important files, etc.
- All aspects of transition are taken care of – from re-configuring systems when needed to testing that everything works properly.
Stays responsive to any issues during the process: An IT provider should be capable of responding whenever issues arise during the transition. You need to make sure they:
- Offer support via phone, email and web portal
- Provide quick response for any issues that arise
Above all, you need an IT provider who’s there to help you out, every step of the way – answering questions, addressing challenges, and of course, working hard to make sure the process goes as smoothly as possible.
Ready to switch IT providers? Contact Sydney Technology Solutions at (02) 8212 4722 or send us an email at [email protected] for more information. We’re here to make switching IT providers extremely easy!