In today’s modern environment, businesses are more dependent on technology than they have been at any point in history. These days, it isn’t enough to just make sure that everything is configured properly or that all of your devices are all communicating with one another. You need to be able to gain valuable insight into your technology, looking at things from a “bigger picture” perspective to help make sure everything functions not as individual elements but as a living, breathing, comprehensive whole.
RMM or “remote monitoring and management,” allows your IT managed services provider to accomplish exactly that on a daily basis. It’s an ideology that allows the right monitoring services to be in place to not just support your technology but to keep an eye on it, helping to make sure that all of your resources are always aligned with your long-term business objectives in the most effective way possible.
The Importance of RMM Support
One of the reasons why RMM support is so important for your business has to do with the real-time flow of information to a centralized point-of-access, providing valuable insight into things like network connectivity, system processes, equipment health, antivirus operation and more. One of the major issues that many business professionals run into in terms of technology has to do with the snowball effect – one small issue can quickly spread into much larger and more expensive ones elsewhere in your organization before you even realize you had a problem in the first place.
With the right monitoring tools by your side, these are things that you don’t have to worry about anymore. Sophisticated applications alert system administrators to issues like backup failures immediately, for example. You don’t have to learn “the hard way” that your backup device failed by trying to restore from copies after a disaster that aren’t there. The people who need to know are immediately alerted so they can do something about it now before the snowball effect takes hold.
Also consider how important RMM support is in terms of something like a cyber attack. According to a recent study conducted by IBM, the average cost of a data breach in 2015 rose to an all-time high of $4 million dollars. With the right RMM support structure in place, all traffic going across your network is being analyzed at all times. Suspicious activity is identified as quickly as possible and small issues are stopped before they have the chance to turn into the types of much bigger ones that could stop even the largest organizations in their tracks if left unchecked.
RMM support is about a lot of things – from insight to action to always keeping one eye fixed squarely on the future. RMM support can help make sure you’re utilizing your existing resources effectively to guarantee the highest possible return on investment. It can also help clue you into trends and patterns that may have otherwise gone unnoticed so that you can better prepare yourself for your business to continue to grow and evolve over time.
At Sydney Technology Solutions, we couldn’t be more grateful of the fact that you’ve chosen us to be your trusted source for staying ahead of all the latest information technology tips, tricks and news that you can use to help build the business you’ve always dreamed of for yourself. If you’d like to speak to someone directly to find out more information about these or any other related topics, feel free to contact us today at (02) 8212 4722 or by sending us an email to [email protected]. We can’t wait to hear from you.