55 Park Road, 
Sydney Technology Solutions provides IT support and managed IT services for businesses in Parramatta and across Western Sydney, from offices in the Parramatta CBD and Norwest to warehouses and manufacturers in Silverwater, Wetherill Park and Smithfield. We’ve supported Sydney businesses since 1999, with a real team you can call, onsite visits when you need them and honest advice about what your business actually needs.
IT services for Parramatta & Western Sydney businesses
Managed IT services
Proactive support, monitoring and patching for local businesses, with unlimited remote help and onsite visits when needed. Managed IT.
IT help desk
Real people who know your systems, helping your staff with everyday problems. IT help desk.
Cybersecurity
Layered protection for your devices, email and Microsoft 365 accounts. Cybersecurity services.
Microsoft 365
Set-up, migrations, licensing and support from a Microsoft Partner. Microsoft 365.
Backup and recovery
Australian-stored, tested backups and a plan to get you running again. Disaster recovery.
Phones, cabling and networks
Business phone systems, data cabling and Wi-Fi for your office. Phone systems.
IT support for offices, warehouses and multi-site businesses
Parramatta has grown into Sydney’s second CBD, and Western Sydney is home to a huge range of businesses: professional firms and health services around Parramatta and Westmead, offices in Norwest and Bella Vista, and manufacturing, trade and logistics businesses across the industrial areas.
Many run more than one site, with staff in the office, on the warehouse floor and on the road. We connect it all securely with managed firewalls and site-to-site links, reliable Wi-Fi across large spaces, Microsoft 365 for everyone, and backups that protect the systems your operations rely on.
Suburbs we support in Parramatta & Western Sydney
Parramatta, North Parramatta, Westmead, Harris Park, Rydalmere, Silverwater, Granville, Auburn, Homebush, Olympic Park, Baulkham Hills, Castle Hill, Norwest, Bella Vista, Blacktown, Wetherill Park, Smithfield, Liverpool and Penrith, plus the rest of Sydney.
How we get started
1. A conversation
Tell us about your business, your team and what isn’t working.
2. A review
We look at your systems, security and support needs.
3. A clear proposal
Honest recommendations and clear pricing, with no pressure.
4. Smooth onboarding
We document your systems, fix the urgent items and introduce your account manager.
Why choose STS for IT support in Parramatta & Western Sydney
Businesses in Parramatta and Western Sydney choose us because we answer the phone, explain things in plain English and tell you when something isn’t worth the money. Most issues are fixed remotely, and our engineers come on site when hands-on help is needed. Our approach to security follows the Australian Cyber Security Centre’s advice for small and medium businesses, and we treat your money as if it were our own.
What our Western Sydney clients say
“The service Adam and his staff provide have kept our business running smoothly, professionally and importantly with no lost production time.”
Robert S., Google review
“Starting with 4 staff and growing to over 30 staff over the years… STS have set up numerous remote sites and have always been very professional and achieved our goals.”
Shane G., Google review
“They have kept our business running smoothly & helped us streamline our procedures increasing our productivity. Highly recommend!”
Rosemary S., Google review
STS is rated 4.8★ on Google. Read more client reviews.
Frequently asked questions
Do you provide onsite IT support in Parramatta?
Yes. Most problems are fixed remotely, and our engineers visit businesses in Parramatta and Western Sydney when hands-on help is needed.
Where are you based?
Our team is based in Five Dock, in Sydney’s Inner West, and supports businesses right across Sydney.
Can you support warehouses and multiple sites?
Yes. We set up reliable Wi-Fi across large spaces, secure links between sites and managed firewalls, so every location works like one network.
Can you support staff who work on the road?
Yes. Laptops, phones and Microsoft 365 are set up and secured so staff can work safely from anywhere.
How much does IT support cost in Parramatta?
It depends on your number of users and the services you need. After a review, we give you clear pricing with no surprises.
Talk to us about IT support in Parramatta & Western Sydney
Call (02) 8212 4722 or send us a message to talk about IT support for your business.