55 Park Road, 
Sydney Technology Solutions provides IT support and managed IT services for businesses in regional NSW, including Wollongong and the Illawarra, the Southern Highlands and Dubbo. Modern tools mean most IT support is delivered remotely, so regional businesses get the same fast help, security and Microsoft 365 expertise as our Sydney clients, from a team that has supported businesses since 1999.
IT services for Regional NSW businesses
Managed IT services
Proactive support, monitoring and patching for local businesses, with unlimited remote help and onsite visits when needed. Managed IT.
IT help desk
Real people who know your systems, helping your staff with everyday problems. IT help desk.
Cybersecurity
Layered protection for your devices, email and Microsoft 365 accounts. Cybersecurity services.
Microsoft 365
Set-up, migrations, licensing and support from a Microsoft Partner. Microsoft 365.
Backup and recovery
Australian-stored, tested backups and a plan to get you running again. Disaster recovery.
Phones, cabling and networks
Business phone systems, data cabling and Wi-Fi for your office. Phone systems.
How we support regional businesses
Many of our regional NSW clients are businesses with a head office in Sydney and branches or project sites elsewhere, or local businesses that want a proven IT partner without being limited to who is in town. Distance matters much less than it used to.
We monitor and patch your devices remotely, answer your team’s help desk requests, and manage Microsoft 365, security and backups centrally. New laptops can be set up so they’re ready to use straight out of the box, sites are connected securely, and onsite visits are planned when hands-on work is needed.
Regions we support
Wollongong and the Illawarra, Shellharbour and Kiama, the Southern Highlands (Bowral, Mittagong and Moss Vale), Dubbo and the Central West, and businesses with sites across NSW and Australia-wide, plus the rest of Sydney.
How we get started
1. A conversation
Tell us about your business, your team and what isn’t working.
2. A review
We look at your systems, security and support needs.
3. A clear proposal
Honest recommendations and clear pricing, with no pressure.
4. Smooth onboarding
We document your systems, fix the urgent items and introduce your account manager.
Why choose STS for IT support in Regional NSW
Regional businesses choose us because we answer the phone, explain things in plain English and tell you when something isn’t worth the money. Most issues are fixed remotely within the same call, without waiting for a technician to drive out. Our approach to security follows the Australian Cyber Security Centre’s advice for small and medium businesses, and we treat your money as if it were our own.
What our regional NSW clients say
“Great service & expertise, would highly recommend. We have been using STS for several years for our PCs, servers, remote back-ups, phone system & all internet and IT related services.”
Jesse S., Google review
“Adam and the team are so helpful they allow my team to work effectively wherever we go with first rate solutions that are the envy of our clients.”
Terry L., Google review
“His response to my requests for support are attended to swiftly, efficiently and respectfully at all times. No challenge is too small… I would highly recommend Sydney Tech accordingly.”
Cameron C., Google review
STS is rated 4.8★ on Google. Read more client reviews.
Frequently asked questions
Can you support businesses outside Sydney?
Yes. We support businesses across regional NSW, with most support delivered remotely and onsite visits planned when hands-on work is needed.
How do you support regional NSW offices remotely?
We use secure remote support and monitoring tools to fix problems, apply updates and manage security without needing to be on site. Your staff can call or email our help desk just like a Sydney client.
Can you look after a Sydney head office and regional branches together?
Yes. We manage multi-site businesses as one environment, with secure links between sites, one help desk and consistent security everywhere.
What happens if hardware fails at a regional site?
We diagnose the problem remotely first, then arrange replacement equipment or a planned visit. Pre-configured devices can be shipped ready to use.
How much does IT support cost for regional NSW businesses?
It depends on your number of users, sites and services. After a review, we give you clear pricing with no surprises.
Talk to us about IT support in Regional NSW
Call (02) 8212 4722 or send us a message to talk about IT support for your business.