Effective use of technology to achieve our clients’ business objectives
Sydney Technology Solutions team – Sydney Technology Solutions

Why STS exists

Our founders started Sydney Technology Solutions in 1999. They had seen too many businesses let down by IT providers who didn’t understand what the business actually needed, or didn’t care enough to find out. STS was set up to do better: to bring business sense and technical expertise together, so clients get what they need, when they need it, for the most effective investment possible.

That original aim hasn’t changed: to be an IT partner our clients would happily recommend.

We genuinely care about getting it right

We don’t tell clients what they want to hear, and we don’t agree just for the sake of it. If something isn’t in your best interest, we’ll say so and explain why, even when it’s not the easy answer.

We treat your money as if it were our own. That means we’ll also tell you when to keep your hard-earned dollars in your pocket because an upgrade or new product simply isn’t needed. We’d rather earn your trust over many years than make a quick sale.

27 years of leading, not just keeping pace

Since 1999 we’ve helped businesses through the move to the cloud, the shift to remote and hybrid work, and economic ups and downs, and we’ve continued to lead and innovate rather than simply keep up. Today the biggest shifts are:

  • Cybersecurity. It’s now a business risk, not just an IT issue. Ransomware, scam emails and data breaches hit businesses of every size, and Australian businesses have growing reporting obligations. We help clients put sensible, layered protection in place and keep it current.
  • AI. AI is changing how work gets done. We help businesses use tools like Microsoft Copilot safely and productively, with the right policies and data protection in place, so AI becomes an advantage rather than a new risk.

Through all of it, STS has kept growing, because we deliver dependable solutions and build long-term relationships rather than chasing one-off projects.

How we work

  • Your goals first. We start with what your business is trying to achieve, then recommend the technology that fits your business and budget.
  • Real people. You deal with a qualified, motivated team who take ownership of your problem until it’s solved.
  • Responsive support, with 24/7 cover for critical issues on support plans that include it.
  • Broad expertise. Cybersecurity, cloud, Microsoft 365, networks, projects and day-to-day managed IT support, all under one roof.

What makes Sydney Technology Solutions different

Sydney Technology Solutions has grown by keeping things simple: real people, honest advice and treating clients’ money as if it were our own. Since 1999 we’ve adapted from on-site servers to cloud, Microsoft 365, cybersecurity and now AI, while staying a team that genuinely cares about the businesses we support. Sydney Technology Solutions is proud to be rated 4.8★ on Google. Our clients range from small offices to established organisations, and many have been with us for years because we keep our promises and treat their business as if it were our own.

What our clients say

STS is rated 4.8★ on Google from 60+ reviews, and 98% of support tickets over the last 12 months were rated Good or Excellent by the people we helped. Read client testimonials.

Industries we know

Over the years we’ve built deep experience in accounting, architecture, banking, construction, finance, manufacturing, legal, local government and media.

Our values

How we work is guided by our ten core values, starting with “service that results in a WOW!”. Read our core values.

Sydney Technology Solutions at a glance

  • Sydney Technology Solutions has supported businesses since 1999.
  • Based in Five Dock, supporting businesses across Sydney and Australia-wide.
  • A Microsoft Partner, rated 4.8★ on Google.
  • Managed IT, cybersecurity, cloud and Microsoft 365 from one team at Sydney Technology Solutions.

Let’s talk

Call (02) 8212 4722 or email [email protected], or send us a message.